We are seeking a dedicated Remote Customer Support / Data Entry Assistant to join our team. This full-time position is available for candidates located in the United States. As a key contributor, you will play an essential role in supporting our customers and maintaining orderly data management processes. Your efforts will directly impact our operational efficiency and customer satisfaction.Key ResponsibilitiesProvide exceptional customer service by responding to inquiries through various communication channels.Perform data entry tasks accurately and efficiently to ensure information is up-to-date and accessible.Organize and maintain customer records and related documentation.Assist in troubleshooting customer issues, providing timely resolutions to enhance their experience.Collaborate with other team members to streamline processes and improve service delivery.Participate in training sessions to stay updated on products and services.Monitor ongoing customer interactions to identify trends and propose improvements.Required and preferred qualificationsHigh school diploma or equivalent.Strong customer service skills.Proficiency in data entry with attention to detail.Excellent organizational skills.Experience in a customer support or data entry role is preferred.This role involves working within a collaborative team structure where effective communication is key. You will interact daily with team members and may report to a supervisor or manager who oversees support operations.Cross-functional collaboration will be important, as you may interact with other departments to resolve customer issues or share insights regarding data trends.