We are seeking a dedicated Telecaller to join our team in Ghāziābād, Uttar Pradesh, IN. This full-time position requires excellent communication skills and a collaborative spirit. The role is integral to our operations, as you will engage with clients and contribute to our goal of providing outstanding service. You will play a significant part in enhancing customer relationships and driving business success.Key ResponsibilitiesInitiate outbound calls to potential and existing customers to promote products and services.Respond to customer inquiries and provide accurate information regarding services and offerings.Document and maintain records of customer interactions and transactions.Collaborate with team members to ensure smooth communication and follow-up on leads.Assist in resolving customer complaints efficiently and effectively.Gather customer feedback to improve services and adjust strategies when necessary.Achieve call targets and contribute to overall team performance metrics.Required and Preferred QualificationsHigh School Diploma or equivalent.Excellent communication skills, both verbal and written.Ability to work in a team-oriented environment.Basic computer skills are essential for documentation and record-keeping.The Telecaller will be part of a supportive team structure focused on delivering exceptional customer experiences. You will report directly to the team lead, facilitating cross-functional collaboration as needed for achieving operational goals.We encourage individuals who are eager to grow within the role and foster meaningful connections with customers. The work environment is conducive to professional development and emphasizes teamwork.