As a Ticketing Executive in Surat, Gujarat, you will play a crucial role in the travel and tourism industry, ensuring efficient ticket booking and customer service for clients. This full-time position offers an opportunity to work in a dynamic environment, where you will have a direct impact on customer satisfaction and operational efficiency.Key ResponsibilitiesManage and process ticket bookings through Global Distribution Systems (GDS) and airline booking systems.Provide exceptional customer service, addressing inquiries and resolving issues related to ticketing.Maintain accurate records of transactions and ensure compliance with booking policies and procedures.Monitor and analyze ticket sales data to identify trends and improve service delivery.Assist clients in making travel arrangements and provide detailed information about flights and services.Collaborate with team members to enhance the booking process and achieve departmental goals.Conduct administrative tasks to maintain organization and accuracy in the ticketing system.Required and preferred qualificationsPreferred diploma or degree in Travel & Tourism, Hospitality, Business Administration, or a related field.Knowledge of GDS and airline booking systems.Strong customer service and communication skills.Analytical and problem-solving skills.Attention to detail and organizational skills.This role will involve collaboration within a team structure focused on providing high-quality service to clients. You will report to a team leader or manager within the travel department, facilitating smooth operations and effective communication across various functions.As a Ticketing Executive, you will be positioned at the heart of the ticketing process, where your efforts will directly contribute to client satisfaction and operational effectiveness. Your analytical skills and attention to detail will be crucial in managing ticketing operations efficiently.