We are seeking a motivated Telecalling Executive to join our team in Kolkata, West Bengal, India. This full-time position offers a unique opportunity to engage with clients and contribute to the overall success of our organization. As a Telecalling Executive, you will play a vital role in driving customer interaction and enhancing our service delivery.Key ResponsibilitiesConduct outbound calls to potential and existing clients to promote products or services.Utilize effective communication and interpersonal skills to build rapport with customers.Listen actively to customer needs and address queries or concerns with confidence.Persuade customers to consider offers and close sales transactions to meet targets.Maintain accurate records of customer interactions and update database information.Work collaboratively with team members to achieve collective sales goals.Adhere to deadlines and work towards achieving set performance targets.Required and preferred qualificationsMinimum education of 10+2 (Higher Secondary).Good communication and interpersonal skills.Basic computer knowledge is required.Confidence and persuasion ability to handle customer interactions effectively.Active listening and problem-solving skills are essential.Ability to work under targets and deadlines.The team structure consists of dedicated professionals working towards customer satisfaction and sales excellence. You will report to the team lead who oversees daily operations and performance metrics. Cross-functional collaboration with marketing and customer service teams will also be part of your role, ensuring a seamless customer experience and feedback loop.