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Telling Calling
Shraddha Pandey
Lucknow, Uttar Pradesh, India
Rs300,000 / yr
Remote
Join our dynamic team in Lucknow, Uttar Pradesh, where we are looking for enthusiastic individuals to engage in a fulfilling part-time role. As a Telling Caller, you will be a vital link between our organization and our clients, ensuring their needs are met and fostering a positive relationship. This role is ideal for individuals who thrive in a collaborative and impactful work environment, and it offers the opportunity to grow both personally and professionally.Key ResponsibilitiesEngage with clients via phone, providing information about our services and addressing inquiries.Maintain detailed records of calls, feedback, and follow-ups to ensure high-quality communication.Contribute to team meetings by sharing insights from client interactions to improve services.Assist colleagues in achieving team targets through collaborative efforts and communication support.Participate in training sessions to enhance communication skills and industry knowledge.Adhere to company protocols and policies while ensuring client confidentiality and satisfaction.Evaluate and report on client satisfaction metrics to help shape future initiatives.Required and Preferred QualificationsHigh School Diploma or equivalent required.Strong communication skills, both verbal and written.Previous experience in customer service or sales is preferred but not mandatory.Basic proficiency in relevant software applications, such as CRM tools, is a plus.Ability to work a minimum of 20 hours per week in a flexible schedule.Familiarity with telecommunication tools and techniques is advantageous.This position is part of a collaborative team environment where your contributions directly impact client satisfaction and business success. Reporting to the Team Leader, you will engage with colleagues across various departments to ensure seamless communication and service delivery.We pride ourselves on fostering a positive and inclusive company culture where growth opportunities abound. You will have access to modern workplace benefits, including flexible work hours and professional development programs aimed at enhancing your skills and career trajectory.Join us in this exciting opportunity—apply today and become an integral part of our communication team! The compensation for this role is INR, Rs 300,000 per year.