We are seeking a dedicated and driven Relationship Manager for our NPS Division, located in Ernakulam and Palakkad, Kerala, India. Our company is a leading service provider in the financial sector, focused on delivering exceptional customer experiences and innovative solutions. This full-time position offers a dynamic and collaborative work environment, where you can make a significant impact on our client relationships and overall business success.Key ResponsibilitiesDevelop and maintain strong relationships with clients, ensuring high levels of customer satisfaction.Manage a portfolio of accounts, addressing client needs and providing tailored solutions.Conduct regular check-ins and meetings with clients to assess their satisfaction and address any concerns.Collaborate with internal teams to create strategies for improving customer experience and retention.Analyze performance metrics and client feedback to identify areas for improvement.Provide training and support for clients regarding available products and services.Assist in the development of sales strategies to drive growth and enhance client engagement.Required and preferred qualificationsBachelor's Degree in Business, Finance, or related field.Proven experience in sales, relationship management, or customer service.Excellent communication and interpersonal skills.Proficiency in customer relationship management (CRM) software and Microsoft Office Suite.1 year of experience in a similar role is preferred.At our company, we pride ourselves on fostering a positive and inclusive company culture that encourages growth and innovation. You will have opportunities for professional development, including training programs and workshops to enhance your skills. We also offer modern workplace benefits, ensuring a balanced work-life integration.Our technical environment includes collaborative team structures, where you will report directly to the Division Head and work closely with sales, marketing, and product development teams. Strong cross-functional collaboration is essential to meet our business objectives and ensure client satisfaction.