We are looking for a skilled Broadband Installation Technician to join our team in Amritsar, Punjab. This full-time position offers an exciting opportunity to work in a dynamic environment where you will be responsible for the installation and setup of broadband services for our customers. As part of our growing company, you will play a crucial role in enhancing customer satisfaction and ensuring that our clients receive high-quality internet connections, which directly impacts their daily activities and connectivity.Key ResponsibilitiesPerform installations of broadband equipment in customer homes and businesses.Provide excellent customer service by addressing questions and troubleshooting issues on-site.Ensure all installations comply with safety standards and company policies.Conduct necessary tests to verify the functionality of the broadband services upon completion of installations.Maintain accurate records of installations, service calls, and customer interactions.Collaborate with the technical support team to diagnose and resolve customer issues efficiently.Stay updated on industry trends and new technologies related to broadband services.Required and Preferred QualificationsHigh School Diploma is required.Proven experience in installation and customer service roles.Strong technical skills related to broadband installation and troubleshooting.Ability to frown in high-pressure situations and manage customer expectations.Certifications in relevant telecommunications or networking fields are a plus.Experience with common installation tools and software.A minimum of 1 year of experience in a similar role is preferred.The Broadband Installation Technician will be a part of a dedicated team of professionals who are passionate about technology and customer service. You will report directly to the Operations Manager and collaborate closely with your peers in the technical support area to resolve client issues and improve service offerings. Cross-functional teamwork is essential, as you will frequently interact with customer service representatives and management to ensure seamless communication and operational excellence.This position offers numerous growth opportunities within the company, a vibrant company culture that values collaboration and innovation, as well as modern workplace benefits such as flexible scheduling and continuous professional development. Join us in shaping the future of connectivity for our customers!