We are seeking a motivated and articulate Telecaller to join our dynamic team in Surat, Gujarat, India. As a full-time employee, you will play a critical role in driving our customer engagement efforts and ensuring the satisfaction of our clients. Our company values the contributions of all team members, and this position offers you the chance to make a significant impact on our business operations.Key ResponsibilitiesEngage with potential customers over the phone to promote products and services.Handle inbound and outbound calls, addressing client inquiries and providing information about our offerings.Maintain accurate records of customer interactions in our database.Follow up on leads and schedule appointments for the sales team.Work collaboratively with team members to achieve weekly and monthly targets.Provide feedback from customers to improve our services and processes.Participate in training and development sessions to enhance communication skills and product knowledge.Required and Preferred QualificationsHigh School Diploma is required.Proven communication skills with a strong command of the English language.Prior experience in telecalling or customer service is an advantage.Familiarity with CRM software is a plus.Ability to work effectively in a team environment.Strong problem-solving skills and the ability to handle customer complaints gracefully.A willingness to learn and adapt in a fast-paced work setting.Our team is built on collaboration and support, providing an engaging atmosphere where every member's input is valued. You will report directly to the Sales Manager and work closely with the marketing team to strategize on effective outreach methods. Additionally, this role offers opportunities for cross-functional collaboration, enriching your professional experience.We are committed to fostering a culture of growth and development. As part of our modern workplace, you will enjoy competitive pay, ongoing training, and professional development opportunities. Join us and be part of a company that encourages innovation and recognizes hard work.