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Telly Calling
Prakhar Tamrakar
Raipur, Chhattisgarh, India
Rs15,000 / mo
We are seeking a dedicated and professional Telly Calling representative to join our dynamic team in Raipur, Chhattisgarh. As a full-time employee, you will play a crucial role in enhancing customer engagement and driving the success of our services. This position offers a collaborative work environment where your contributions significantly impact our growth and customer satisfaction.Key ResponsibilitiesInitiate outbound calls to prospective and existing customers to introduce products and services.Effectively communicate product offerings and resolve customer inquiries, ensuring a high level of customer satisfaction.Utilize exceptional negotiation skills to close sales and meet monthly targets.Document customer interactions and update records in our CRM system accurately.Collaborate with team members to share insights and enhance service delivery.Participate in training sessions to improve skills and stay updated on product knowledge.Analyze customer feedback to identify potential service improvements.Required and preferred qualificationsBachelor's Degree in any relevant field.Strong communication and negotiation skills.Proficient in customer service and problem-solving abilities.Experience in telecalling or a similar role is preferred.Familiarity with CRM software and basic computer applications.Ability to work in a target-driven environment.1-2 years of experience in sales or customer service is an advantage.In this role, you will have the opportunity to work closely with other members of the sales team, reporting directly to the Sales Manager. Our team structure fosters collaboration and support, enabling you to thrive in your role while achieving collective goals.We encourage cross-functional collaboration with marketing and product development teams to ensure cohesive communication and strategy alignment. This ensures that you will always have access to the resources needed for your success.At our company, you will find numerous growth opportunities, including pathways for advancement within our organization. We pride ourselves on fostering a vibrant company culture that promotes inclusivity and teamwork. Enjoy modern workplace benefits such as flexible working hours, wellness programs, and ongoing professional development to help you reach your career goals.