Join our dynamic team as a Waiter/Waitress in Malda, West Bengal, India, where you will be at the heart of our customer service efforts. We are a vibrant, full-time hospitality establishment aiming to provide an inviting dining experience for all our guests. As a Waiter/Waitress, you will play a crucial role in creating memorable moments while ensuring our customers enjoy exceptional service in a lively work environment.Key ResponsibilitiesGreet and seat guests, providing a friendly and welcoming atmosphere.Take food and beverage orders accurately and in a timely manner.Communicate daily specials and menu offerings to guests enthusiastically.Deliver food and drinks to tables promptly while ensuring the highest quality standards.Check on customers regularly to refill drinks, clear plates, and ensure satisfaction.Handle customer complaints professionally and promptly, ensuring their concerns are resolved.Assist in maintaining a clean and organized work environment and dining area.Required and Preferred QualificationsStrong customer service skills with a friendly demeanor.No formal education is required; however, prior experience in a similar role is a plus.Ability to work in a fast-paced environment and handle multiple tasks efficiently.Basic knowledge of food and beverage services preferred.Excellent communication and interpersonal skills.Willingness to work flexible hours, including weekends and holidays.We pride ourselves on a warm and inclusive company culture that fosters teamwork and growth. As a member of our staff, you will have the opportunity to learn and develop your skills while working alongside experienced professionals in the industry. Our modern workplace benefits include a competitive salary of INR 15,000 per month, with tips and incentives based on performance.Our team utilizes common tools of the trade, working efficiently together in a support-driven structure. You will report directly to the restaurant manager and collaborate closely with kitchen staff and fellow servers to deliver a seamless and enjoyable dining experience for our guests.If you’re looking for a rewarding position in the hospitality industry with ample opportunities for personal and professional development, we’d love to hear from you!