We are looking for a dedicated and motivated Branch Banking Executive to join our team at Axis Bank in Kolkata, West Bengal, India. This full-time position is perfect for individuals who thrive in a customer-driven environment and are eager to contribute to the branch's success. As a Branch Banking Executive, you will play a crucial role in enhancing customer satisfaction and ensuring the smooth operation of banking services.Key ResponsibilitiesProvide exceptional customer service by addressing customer inquiries, resolving issues, and assisting with banking transactions.Promote bank products and services to clients and assist them in making informed financial decisions.Conduct routine account maintenance, including deposits, withdrawals, and account opening procedures.Maintain accurate records of customer interactions and transactions in the banking system.Collaborate with team members to ensure adherence to banking policies and regulations.Engage in cross-selling strategies to enhance customer relationships and branch growth.Participate in training sessions and workshops to enhance personal skills and service delivery.Required and Preferred QualificationsBachelor's Degree in any field from an accredited institution.Strong customer service skills with prior experience in a banking or retail environment preferred.Excellent communication and interpersonal abilities.Proficient in using banking software and Microsoft Office Suite.Minimum of 1-2 years of experience in customer service roles in the banking sector is preferred.Our branch operates within a supportive team structure that values collaboration and communication. You will report directly to the Branch Manager and work closely with colleagues across various banking functions.We encourage cross-functional collaboration that will help you gain insights and build relationships across different departments within the bank.At Axis Bank, we believe in fostering professional growth and offering a vibrant workplace culture. We provide comprehensive growth opportunities through continuous learning and mentorship programs. Our workplace environment encourages innovation and teamwork, ensuring that every employee feels valued and integral to our success.In addition to a competitive compensation package of INR15000- 22000per month, we offer modern workplace benefits aimed at promoting work-life balance and employee wellness.