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Tele Caller for Due Payment Reminder and Software Promotion
Vineet binani
Zerakpur, Punjab, India
Negotiable
We are seeking a motivated and friendly individual to join our team as a Tele Caller for Due Payment Reminder and Software Promotion in Zerakpur, Punjab, India. Our company operates within the innovative software industry, focusing on providing effective solutions to our clients. As a full-time member of our team, you will thrive in a dynamic work environment that emphasizes cooperation and results. This role is vital in supporting our clients with payment reminders while promoting our software, thereby directly contributing to our company's growth and success.Key ResponsibilitiesConduct outbound calls to customers to remind them about due payments.Engage with prospects to promote our software solutions effectively.Provide high-quality customer service by addressing client inquiries and concerns.Maintain accurate records of calls and interactions in our CRM system.Follow up on leads generated from marketing campaigns and promotions.Collaborate with the sales and financial teams to streamline payment processes.Monitor call metrics and strive to achieve set performance goals.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong communication skills, with a friendly and professional tone.Prior experience in a tele-calling or customer service role is preferred.Familiarity with CRM software and basic computer skills.Ability to work independently as well as part of a team.Proficiency in English and local languages is a plus.In this role, you will be part of a supportive team structure that encourages collaboration and innovation. You will report directly to the Telemarketing Manager, who will guide your development and performance evaluation. You'll also have opportunities to collaborate with our sales and IT teams to enhance our service delivery.Our company fosters a vibrant culture that values growth and teamwork. Alongside competitive compensation of INR 20,000 per month, we offer opportunities for professional development, a comprehensive onboarding program, and a range of modern workplace benefits designed to support your career path and work-life balance.