Review the job details below and click Apply Now to get started.
Customer Support and Tele Sales Representative
Jason Cruz
Bengaluru, Karnataka, India
Rs34,000 / mo
Join a dynamic team as a Customer Support and Tele Sales Representative in Bengaluru, Karnataka, India. As part of a thriving company known for its commitment to delivering exceptional customer service, you'll play a vital role in connecting with clients and supporting their needs. In a full-time capacity, you will work in a friendly environment that encourages growth and collaboration, ultimately contributing to the overall success of the organization.Key ResponsibilitiesHandle incoming customer inquiries and provide accurate and timely information.Engage in tele sales activities to promote company products and services.Maintain customer relationships by following up on inquiries and resolving issues.Document customer interactions and maintain accurate records in the system.Collaborate with team members to share insights and improve service quality.Achieve sales targets and other performance metrics set by management.Contribute to team meetings and provide feedback for process improvements.Required and Preferred QualificationsHigh School Diploma or equivalent.Proven communication skills, both verbal and written.Experience in customer support or tele sales is preferred but not mandatory.Familiarity with CRM software and Microsoft Office Suite.Ability to work effectively in a team environment and manage multiple tasks.Strong problem-solving skills to address customer concerns proactively.1-2 years of experience in a relevant role is a plus.In this role, you will be part of a supportive team structure where collaboration and communication are essential. You will report directly to the Customer Support Manager, working closely with sales and marketing teams to ensure a cohesive approach to customer satisfaction.As part of our commitment to your professional development, we offer various growth opportunities, including training programs and career advancement pathways. Our company culture promotes inclusivity, innovation, and a healthy work-life balance. Enjoy modern workplace benefits designed to maintain your well-being and productivity.You will use common tools such as CRM software and communication platforms, enabling streamlined team interactions and efficient workflows. Join us to be part of a forward-thinking organization that values its employees and their contributions!