We are seeking a dedicated and professional Hindi Tele Caller for our Collections team based in Noida, Uttar Pradesh, India. As a vital member of our organization, you will be instrumental in maintaining positive customer relationships while managing account collections. This role is ideal for a passionate individual looking to contribute positively in a full-time capacity within a supportive work environment.Key ResponsibilitiesConduct outbound calls to customers for the collection of debts in a professional and empathetic manner.Maintain accurate records of customer interactions and follow-up activities in the company's systems.Provide solutions to customer queries regarding account balances and payment options.Identify and escalate complex issues to the relevant departments effectively.Collaborate with team members to develop best practices for efficient collections processes.Monitor and report on collection metrics to track progress against goals.Stay updated on industry regulations and company policies to ensure compliance in all interactions.Required and preferred qualificationsMinimum education of 12th Pass.Strong communication skills in Hindi; proficiency in English is a plus.Empathetic and professional demeanor when dealing with customer issues.Basic understanding of collection processes and customer service principles.Familiarity with CRM software and Microsoft Office tools is an advantage.Previous experience in a tele-calling or customer service role is preferred.Ability to work in a fast-paced environment and manage multiple tasks effectively.In addition to a competitive salary of INR 12,500 per month, we offer ample growth opportunities for career advancement within the company. Our culture emphasizes teamwork and a collaborative atmosphere, where employees are valued and encouraged to develop their skills continually. We also provide modern workplace benefits aimed at enhancing job satisfaction and work-life balance.Join us to be a part of a dynamic team where your contributions will make a real impact. We foster cross-functional collaboration and offer professional development programs to help you achieve your career aspirations.