Are you a friendly and patient individual with a knack for providing excellent customer service? Join our dynamic team at Blinkt as a Customer Support Telecalling Associate. This is a full-time position based in Bhopal, Madhya Pradesh, India, and offers the flexibility of working from home. At Blinkt, we value strong communication skills and problem-solving abilities, making a positive impact on our customers' experiences through dedicated support.Key ResponsibilitiesManage incoming telephonic inquiries from customers, addressing their queries in a timely and accurate manner.Provide excellent customer service support by actively listening and resolving issues effectively.Document customer interactions and resolutions in the company's system to maintain accurate records.Collaborate with team members to enhance support programs and improve customer experience.Educate customers about our products and services, ensuring they have the necessary information.Conduct follow-up calls to ensure customer satisfaction and retention.Participate in training and development sessions to continuously improve service skills.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong communication and interpersonal skills.Exceptional problem-solving abilities and a positive attitude.Prior experience in customer service or call center environments is preferred.Proficiency in utilizing basic telecommunication tools and software.Willingness to work flexible hours as required.A patient demeanor with a passion for helping others.At Blinkt, we pride ourselves on creating a positive company culture that values teamwork and personal growth. We are committed to providing growth opportunities for our employees, allowing you to expand your skill set and advance your career within the organization. Our modern workplace benefits include flexible work hours and comprehensive training programs that support your professional development.Our customer support team utilizes a variety of communication tools to ensure efficient interaction with clients. You will be part of a supportive team that embraces cross-functional collaboration, working alongside marketing and product teams to deliver the best service possible. Join us in making a meaningful difference in our customers' lives!