We are seeking a motivated and detail-oriented Data Entry & Customer Service Representative to join our dynamic team in Los Angeles, California. As a full-time member of our organization, you will play a vital role in supporting our operations while delivering exceptional customer service. This position is ideal for individuals who are passionate about data accuracy and customer satisfaction in a fast-paced work environment.Key ResponsibilitiesConduct accurate data entry to maintain and update customer records and information.Respond promptly to customer inquiries via phone, email, and chat, ensuring a positive customer experience.Resolve customer concerns and complaints effectively, fostering customer loyalty.Collaborate with team members to streamline processes and improve customer service operations.Maintain a high level of confidentiality regarding sensitive customer data.Assist in generating reports and analyzing customer feedback for service improvements.Participate in training sessions to enhance product knowledge and service delivery skills. QualificationsExcellent communication skills, both verbal and written.Proficiency in data entry and familiarity with customer service software.Ability to handle multiple tasks efficiently in a fast-paced environment.   Our team values collaboration and dedication, encouraging innovation within a supportive environment. We believe in investing in our employees, providing opportunities for advancement and professional growth.We foster a company culture that emphasizes teamwork, respect, and inclusivity. Our modern workplace offers competitive benefits, including health insurance, flexible work hours, and ongoing training programs to help you succeed in your career.The technical environment consists of tools essential for effective data management and customer interactions. You will work within a collaborative team structure, reporting directly to the Customer Service Manager while engaging with cross-functional teams to optimize service delivery and improve operational efficiency.