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Retail Support Assistant
Jackie Dye
Dahlonega, Georgia, United States
$15 / hr
Join our dynamic team in Dahlonega, Georgia, as a Retail Support Assistant. We are a thriving retail company known for our commitment to customer satisfaction and community engagement. As a full-time team member, you will help create a welcoming and efficient shopping experience for our customers. This role is key in supporting our daily operations and making a positive impact on our clientele and peers.Key ResponsibilitiesAssist customers with questions and provide excellent service to enhance their shopping experience.Manage inventory levels, ensuring products are stocked and properly displayed.Handle cash transactions and maintain accurate financial records.Support team members with administrative tasks, including scheduling and restocking.Maintain cleanliness and organization throughout the store.Participate in team meetings to discuss performance and strategies for improvement.Assist in training new staff on company policies and customer service standards.In this role, you will be involved in various projects aimed at improving customer engagement and store efficiency. You will regularly interact with team members and managers to ensure all customer needs are met efficiently. Success metrics for this position will include customer satisfaction levels, sales performance, and teamwork effectiveness.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong customer service skills with a friendly demeanor.Experience in a retail environment is preferred.Proficient in basic math and handling cash registers.Familiarity with retail management software is a plus.Ability to work flexible hours, including weekends and holidays.1-2 years of experience in customer-facing roles is preferred but not required.We believe in creating a positive and inclusive company culture where all employees can thrive. Our modern workplace offers growth opportunities and encourages professional development through training programs. We prioritize work-life balance and provide competitive benefits.You will be part of a supportive team where collaboration is encouraged, and everyone has an opportunity to contribute their ideas. Our common tools include inventory management systems and POS technology that streamline our processes and enhance our customer service.You will report directly to the Retail Manager, fostering a close working relationship that allows for feedback and continuous improvement. Together, we collaborate across various departments to ensure a seamless operation within the store.