We are seeking a motivated and detail-oriented Collection Executive to join our team in Bhubaneswar, Odisha. This full-time position is ideal for individuals looking to kickstart their careers in the financial services industry. Working in a fast-paced environment, you will play a crucial role in maintaining cash flow and ensuring customer satisfaction through effective collection practices.Key ResponsibilitiesContact customers via phone, email, and other communication channels to collect overdue payments.Maintain accurate records of customer interactions and payment agreements.Resolve customer inquiries and disputes regarding billing and payments in a professional manner.Work closely with the finance team to track overdue accounts and strategize collection efforts.Provide regular updates and reports on collection activities to management.Assist in maintaining positive customer relationships while encouraging timely payments.Identify trends in customer behavior and suggest improvements to the collection process.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong communication skills, both verbal and written.Excellent customer service orientation.Ability to handle sensitive information and maintain confidentiality.Prior experience in a collections or customer service role is an advantage.Familiarity with financial software or CRM tools is a plus.Minimum of 1-2 years of relevant experience preferred.The Collection Executive will be part of a dynamic team focused on achieving high collection rates while maintaining a friendly and professional approach. You will report directly to the Collections Manager and collaborate closely with the finance and customer service teams to ensure comprehensive support for all customers.Our company fosters a culture of growth and opportunity. We emphasize a supportive environment that encourages teamwork and personal development. Employees enjoy modern workplace benefits, including flexibility in scheduling, performance bonuses, and opportunities for professional development through training and workshops.Join us to make a significant impact in our organization while advancing your career in collections and customer service!