We are excited to announce a part-time opportunity in Staten Island, NY for individuals who thrive in a friendly and inviting work environment. As a part-time team member, you will contribute to our mission while gaining valuable experience in a dynamic industry. This role is perfect for someone looking to balance work with other commitments, offering flexibility while providing a meaningful impact to our community.Key ResponsibilitiesEngage with clients and customers effectively, addressing inquiries and resolving issues promptly.Assist in daily operational tasks to ensure smooth workflow and high-quality service delivery.Collaborate with team members to develop strategies for improving service efficiency.Participate in team meetings to share ideas and best practices.Maintain accurate records and documentation as required.Support marketing initiatives through social media engagement and outreach tasks.Monitor and report customer satisfaction metrics regularly.Required and preferred qualificationsBachelor's Degree in a relevant field.Strong communication skills, both written and verbal.Proficiency in common office software (e.g., Microsoft Office, Google Workspace).Prior experience in customer service or a related field is preferred.Ability to work independently as well as collaboratively within a team.Familiarity with social media platforms for professional engagement.1-3 years of experience in a part-time or similar role is desirable.In this role, you will be part of a supportive and innovative team dedicated to enhancing customer experiences. Our company culture prioritizes teamwork and open communication, fostering an environment where everyone can thrive. We promote growth opportunities for career advancement and support ongoing professional development to help you reach your goals.We utilize common tools relevant to our field, allowing for effective collaboration across various departments. This position reports directly to the team lead, ensuring clear communication and support. Collaborating closely with other departments will enhance your understanding of our operations and contribute to your success in this role.