We are seeking a detail-oriented Online Operations Analyst to join our dynamic team in Toronto, Ontario. This part-time position is perfect for individuals who thrive in a flexible work environment and have a passion for data analysis. As a vital member of our team, you will play a crucial role in enhancing our online operations and ensuring optimal performance, making a significant impact on our business outcomes and client experiences.Key ResponsibilitiesAnalyze operational data to identify trends and opportunities for improvement.Create Excel reports to present findings to team members and management.Ensure accurate communication of findings and recommendations in meetings.Manage your time effectively to meet project deadlines and deliverables.Collaborate with other team members to optimize online processes.Assist in the development of strategies that enhance online customer engagement.Monitor online operations performance metrics and provide regular updates to the team.Required and Preferred QualificationsProven experience in data analysis, preferably within an online or e-commerce environment.Strong proficiency in Excel and data management tools.Excellent communication skills, both written and verbal.Effective time management skills to juggle multiple tasks and priorities.Relevant work experience may be considered in lieu of a formal degree.Our team is structured to promote collaboration and innovation. You will be working closely with other analysts and operational staff, reporting directly to the Online Operations Manager. Regular interaction with cross-functional teams will provide varied perspectives and enhance the quality of your analyses.We are proud of our supportive and inviting company culture, which fosters growth and encourages creativity. We offer numerous growth opportunities, including pathways for professional development and skill enhancement. Our modern workplace benefits include flexible hours, encouraging a healthy work-life balance, and a collaborative environment that values every team member's input.Join us as we aim to elevate our online operations and create lasting impacts in the industry. Your role as an Online Operations Analyst will not only support our operational success but also encourage your personal and professional growth.