Join our dynamic team as an Online Tourist Operator, where you will play a pivotal role in enhancing the travel experience for customers. This full-time position is located in the vibrant city of Winnipeg, Manitoba, Canada. As part of our innovative company, you will enjoy a collaborative work environment, allowing you to impact the travel industry positively. Your efforts will help customers discover and book unforgettable travel experiences as you connect them with top travel destinations.Key ResponsibilitiesEngage with customers via online platforms, providing exceptional service and support.Assist customers in planning and booking travel itineraries, ensuring a smooth booking process.Educate customers about available travel options, including accommodations, attractions, and transportation.Handle customer inquiries and resolve issues promptly to ensure high satisfaction levels.Participate in marketing initiatives to promote travel packages and services effectively.Manage and maintain updates in our travel database and online platforms.Collaborate with team members to share knowledge and best practices for customer engagement.As an Online Tourist Operator, you will have the opportunity to be involved in various projects, including promotional campaigns and improving service offerings. Your interaction with team members and collaboration across departments will enhance your ability to meet customers' needs and exceed their expectations. Success metrics will include customer satisfaction scores, repeat booking rates, and overall sales performance.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong communication skills, both written and verbal.Experience in sales, marketing, or customer service.Ability to manage time effectively and prioritize tasks.Familiarity with travel-related software is a plus.Previous experience in the tourism or hospitality industry is preferred but not required.Our team is comprised of diverse individuals who foster a friendly and supportive workplace culture. We emphasize the importance of growth opportunities, allowing our team members to advance in their careers while receiving ongoing support for professional development. Enjoy modern workplace benefits that include flexible working arrangements and team-building activities that promote collaboration and camaraderie.Our technical environment includes common tools such as reservation systems, communication platforms, and database management software. You'll report to the Customer Service Manager while working closely with the sales and marketing teams to align strategies and achieve shared goals.Join us and make a meaningful impact in the travel industry while advancing your career in a supportive environment!