Join our dynamic team as an Online Travel Assistant in Calgary, Alberta, Canada. We are a rapidly growing company in the travel industry, dedicated to providing exceptional customer service and seamless travel experiences to our clients. As a full-time employee, you will work in a modern and collaborative environment where your contributions will have a meaningful impact on our clients' travel adventures.Key ResponsibilitiesAssist customers with travel inquiries, providing detailed information about destinations, accommodations, and travel packages.Handle bookings and reservations, ensuring accuracy and timely completion of all travel arrangements.Engage in effective communication with clients to understand their travel preferences and offer tailored solutions.Resolve any issues or problems that arise during the booking process, utilizing strong problem-solving skills.Manage multiple tasks efficiently, balancing customer needs with company goals.Develop and maintain relationships with clients to encourage repeat business and customer loyalty.Meet and exceed sales targets by promoting additional services and upgrades.Required and preferred qualificationsHigh School Diploma required; additional education in hospitality or travel management is a plus.Strong communication and interpersonal skills.Proven problem-solving abilities and a commitment to customer satisfaction.Excellent time management and multitasking skills.Sales skills with a track record of meeting targets.Experience in the travel industry is preferred, but not required.Our team is structured to promote collaboration, with support from experienced professionals in the travel field. You will report directly to the Operations Manager, who will guide you through our processes and help you enhance your skills. Collaboration with marketing and customer service teams ensures a cohesive approach to our clients' needs.We believe in fostering a growth-oriented environment where you can advance your career. Our company culture emphasizes teamwork, creativity, and a commitment to excellence. We offer modern workplace benefits, including flexible scheduling, professional development opportunities, and a friendly atmosphere where your ideas are valued.Become part of an innovative team that is reshaping the travel experience for our clients. We look forward to welcoming you on board!