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Telecaller (HINDI)
Syscorp
Puducherry, Puducherry, India
Rs15,000 / mo
Join our dynamic team in Puducherry, where we are looking for dedicated Telecallers who are proficient in Hindi. As part of a vibrant and growing company, you will play a crucial role in connecting with clients and providing them with insightful information about our services. Our organization values a collaborative work environment and offers opportunities for your professional growth and success.Key ResponsibilitiesConduct outbound calls to potential clients to generate interest in our products/services.Respond to customer inquiries promptly and professionally, ensuring customer satisfaction.Maintain accurate records of customer interactions and transactions in our CRM system.Follow up on leads and referrals to convert them into potential sales.Work with the sales team to meet monthly and quarterly targets.Provide feedback on customer responses to improve product offerings.Participate in team meetings and training sessions to enhance skills and knowledge.Required and Preferred QualificationsStrong communication skills in Hindi; proficiency in English is a plus.Prior experience in telemarketing or customer service is preferred but not mandatory.Proficient in basic computer skills and familiarity with CRM software.Ability to work in a fast-paced environment and handle rejection well.Strong interpersonal skills and a customer-oriented approach.At our company, we value your growth and success. We provide ample growth opportunities to help you advance in your career. Our culture fosters teamwork and encourages creative ideas, making it a great place to develop your skills. Enjoy modern workplace benefits including flexible working hours, health insurance, and professional development courses to enhance your abilities.Common tools in our technical environment include leading CRM platforms for effective customer management. You will work within a supportive team structure, reporting directly to the Telecalling Supervisor and collaborating with the Sales and Marketing teams to achieve business objectives. Cross-functional collaboration is essential to ensure a cohesive approach to customer service and sales.