Join our team at OnlyGreatJobs, a leading provider of employment opportunities in the airport sector across the USA. We pride ourselves on creating a positive and dynamic work environment where customer service is at the forefront. This full-time position based in Los Angeles, CA, offers the chance to make a meaningful impact in the lives of travelers and contribute to the success of our operations.Key ResponsibilitiesProvide exceptional customer service to travelers, addressing inquiries and resolving issues promptly.Assist with the check-in process and ensure smooth boarding procedures for passengers.Maintain a clean and organized work environment in compliance with safety regulations.Collaborate with team members to streamline operations and improve customer experience.Handle passenger luggage and ensure proper management of bags as per airline guidelines.Monitor airport processes and report any irregularities or maintenance needs to supervisors.Engage in ongoing training and development to stay current with airport policies and procedures.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong customer service skills with the ability to interact positively with diverse individuals.Prior experience in a customer service role is preferred.Familiarity with airport operations or airline systems is a plus.Proficiency in relevant software or tools used in the customer service industry.Ability to work flexible hours, including weekends and holidays.This role will collaborate closely with airport operations, customer service teams, and airline representatives to ensure seamless airport functionality. You will report directly to the Customer Service Supervisor who will guide you in your day-to-day activities. Expect to engage in cross-functional teamwork with baggage handlers and security personnel to deliver outstanding service.At OnlyGreatJobs, we encourage a culture of growth, providing various opportunities for advancement within the organization. Our team enjoys a modern workplace that emphasizes collaboration and inclusivity, along with competitive benefits and professional development resources to enhance your career journey. Join us in shaping the airport experience and provide travelers with an unforgettable journey.