Join Kelly Services, a leader in workforce solutions, as we seek dedicated individuals for full-time roles in Melbourne, Florida. Our team is committed to creating a positive work environment that empowers employees to deliver exceptional customer service while honing their skills in communication and problem-solving. This position offers a competitive hourly wage of $35, providing an opportunity to make a meaningful impact on our clients and their customers.Key ResponsibilitiesEngage with customers to understand their needs and provide comprehensive support.Effectively communicate product information to customers, ensuring clarity and satisfaction.Resolve customer inquiries and issues with prompt, efficient solutions.Collaborate with team members to enhance the customer experience and streamline processes.Maintain accurate records of customer interactions and transactions.Participate in team meetings and training sessions to contribute to continuous improvement initiatives.Monitor and report on customer feedback to assist in service improvements.Required and preferred qualificationsHigh School Diploma or equivalent is required.Strong communication skills, both verbal and written.Proven experience in customer service roles.Excellent problem-solving abilities.Familiarity with customer relationship management (CRM) software is a plus.1-2 years of experience in a customer-facing role preferred.In our team, you will find a supportive structure focused on growth and development. You will report directly to the Customer Service Manager, working alongside a team of dedicated professionals who are passionate about helping others.Collaboration across various departments is encouraged, as we believe that sharing insights and strategies leads to greater success and innovation.At Kelly Services, we value our employees and offer a range of growth opportunities within the company. Our culture is built on respect and inclusivity, fostering a modern workplace that embraces teamwork and professional development. Enjoy benefits such as flexible work hours, healthcare options, and comprehensive training programs designed to help you advance your career.