Join a dynamic team at Kelly Services in Lake Mary, Florida, where we pride ourselves on fostering a collaborative and inclusive work environment. As a leader in workforce solutions, we provide employment opportunities to individuals seeking growth in their careers. Our company is dedicated to delivering exceptional customer service and support to both our clients and employees, making a positive impact in the communities we serve. This role offers you the chance to develop your skills and contribute to our mission of connecting talent with opportunity.Key ResponsibilitiesProvide excellent customer service by responding to client inquiries and resolving issues in a timely manner.Communicate effectively with team members and clients to ensure seamless operations and support.Assist in problem-solving activities by analyzing customer needs and employing appropriate solutions.Input and maintain accurate records in our systems to ensure data integrity and accessibility.Participate in team meetings to discuss ongoing projects and share feedback on processes.Collaborate with team members to improve service delivery and enhance customer experiences.Monitor performance metrics and contribute to achieving team goals and objectives.Required and Preferred QualificationsHigh School Diploma or equivalent.Excellent communication skills, both verbal and written.Proven customer service experience, preferably in a fast-paced environment.Strong problem-solving abilities and a proactive approach to challenges.Familiarity with customer support software and tools is a plus.Minimum 1-2 years of related work experience in a customer-facing role.At Kelly Services, we value our employees and provide ample opportunities for growth and advancement. Our culture emphasizes teamwork, integrity, and dedication to excellence. We offer a modern workplace that includes a competitive compensation structure of $35 per hour, along with benefits that support work-life balance.The technical environment at Kelly Services includes state-of-the-art tools for customer management and collaboration. You will be part of a close-knit team that reports directly to the Customer Service Manager, with opportunities for cross-functional collaboration with various departments to enhance client solutions.