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Telesales Executive at IDFC Bank
NAMAN DOSHI
Thane, Maharashtra, India
Rs18,000 / mo
Join IDFC Bank as a Telesales Executive in Thane, Maharashtra, India. This full-time role is an excellent opportunity to be a part of a dynamic banking institution. As a Telesales Executive, you will play a crucial role in promoting our banking products and services to customers over the phone, contributing directly to the bank's growth and customer satisfaction.Key ResponsibilitiesEngage with potential customers through outbound calls to promote IDFC Bank’s services and products.Identify customer needs and tailor offerings to meet those needs effectively.Achieve monthly sales targets by leveraging strong sales techniques and negotiation skills.Maintain accurate records of customer interactions and transactions in our database.Provide exceptional customer service to enhance customer satisfaction and loyalty.Collaborate closely with the sales team to develop strategies and share insights on customer feedback.Participate in training sessions and workshops to improve your skills and product knowledge continuously.Required and Preferred QualificationsEducation: Graduate (Any Stream).Skills: Strong communication, sales, negotiation, and customer service abilities.Proficiency in relevant software and tools for sales and customer relationship management.Preferred: Previous experience in telesales or customer service roles is an advantage.Familiarity with the banking industry practices and customer engagement strategies.Our team is structured to foster collaboration and continuous improvement, with Telesales Executives reporting directly to the Sales Manager. Cross-functional collaboration with marketing and customer support teams is encouraged to ensure that all customer needs are met comprehensively.At IDFC Bank, we believe in nurturing talent and providing ample growth opportunities for our employees. Our vibrant company culture emphasizes teamwork, respect, and innovation. We offer modern workplace benefits, including flexible working hours, professional development programs, and a supportive environment that values your contribution to our mission. Join us and help shape a brighter financial future for our customers!