Join our dynamic team at a premier hotel in Guadalajara, Jalisco, Mexico, where we pride ourselves on delivering exceptional guest experiences. As a Hub for cultural richness and hospitality, our hotel fosters an inviting and professional work environment. The Hotel Assistant Manager plays a vital role in the daily operations, ensuring that our guests receive top-notch service while leading and inspiring our team to achieve the highest standards in hospitality.Key ResponsibilitiesAssist the Hotel Manager in overseeing daily operations to ensure an exceptional guest experience.Coordinate with various departments to maintain seamless communication and operational efficiency.Supervise and train staff, fostering a positive workplace culture and high employee satisfaction.Manage guest relations, addressing concerns and feedback promptly to enhance service quality.Ensure compliance with hotel policies, procedures, and safety standards.Assist in inventory management and revenue reporting while contributing to budget management.Participate in marketing initiatives and community engagement to promote the hotel.Required and Preferred QualificationsBachelor's Degree in Hospitality Management or a related field.Fluency in English and Spanish, as strong bilingual communication skills are essential.A minimum of 2 years of experience in a management role within the hospitality industry.Experience with hotel management software and property management systems.Strong leadership qualities and a commitment to customer service excellence.We believe in fostering a dynamic and inclusive company culture where every team member can thrive. At our hotel, you will find numerous growth opportunities, including leadership training and professional development programs tailored to enhance your skills. Our modern workplace features benefits such as competitive compensation, health insurance, and an engaging environment that values employee contributions.Our team utilizes advanced hotel management software to streamline operations, working closely with an experienced management team to achieve our business objectives. Reporting directly to the Hotel Manager, the Assistant Manager will collaborate with various departments, ensuring that every guest's experience is flawless, while also working on cross-functional projects that drive innovation and effectiveness throughout the hotel.