We are seeking dedicated individuals for both part-time and full-time roles at our Worcester, Massachusetts location. Our company specializes in fostering an inclusive and dynamic work environment, conducive to personal and professional growth. As a vital member of our team, you will play a significant role in contributing to our mission and values, positively impacting our community and enhancing customer experiences.Visit Here Now Apply Key ResponsibilitiesProvide exceptional customer service to ensure a positive experience for all clients.Communicate effectively with team members and clients to address inquiries and resolve issues.Assist in daily operations and administrative tasks to support ongoing projects.Participate in team meetings and contribute ideas for improving workflows and processes.Maintain accurate records and documentation in compliance with company policies.Collaborate with colleagues on various initiatives to enhance overall performance.Monitor and report on project success metrics and client feedback to drive improvements.Required and preferred qualificationsBachelor's Degree in a relevant field.Strong communication skills, both verbal and written.Proficient in Microsoft Office Suite and related software tools.NO years of experience in a customer service or administrative role preferred.Ability to work both independently and as part of a team.Experience in project management is a plus.Join a Now supportive team where professional development work  is encouraged, with training programs designed to enhance your skills and foster career advancement.Company culture emphasizes teamwork, innovation, and a commitment to excellence. We offer a modern workplace that promotes work-life balance through flexible scheduling options for part-time and full-time employees.In our technical environment, you will utilize common tools such as CRM software and productivity applications, while collaborating closely with cross-functional teams to achieve shared goals. Communication with supervisors and team leads will be key to ensure streamlined operations and effective project execution.