Join our vibrant restaurant team in beautiful San José, Costa Rica! We are a dynamic establishment dedicated to providing our guests with an unforgettable dining experience. As a Mesero, you will play a vital role in ensuring customer satisfaction and contributing to the warm and welcoming atmosphere that makes our restaurant special. Your friendly demeanor and commitment to quality service will help create lasting memories for our patrons.Key ResponsibilitiesWelcome and greet customers as they arrive, ensuring they feel valued and appreciated.Take food and drink orders accurately and deliver them promptly.Provide menu recommendations and answer any questions regarding food and beverage options.Ensure the cleanliness and organization of dining areas, maintaining a pleasant environment for guests.Handle customer inquiries and complaints with professionalism and a positive attitude.Collaborate with kitchen staff to ensure timely and accurate food preparation and service.Process payments and maintain accurate cash handling procedures.Required and Preferred QualificationsHigh School Diploma or equivalent.Proven experience in customer service roles, preferably in the restaurant industry.Strong interpersonal skills with a friendly and inviting demeanor.Ability to work in a fast-paced environment while maintaining attention to detail.Fluency in Spanish; knowledge of English is a plus.As a valued member of our team, you will be part of a positive and inclusive company culture that emphasizes teamwork and personal growth. We offer opportunities for career advancement and professional development, allowing you to grow your skills and move up within the organization.Our modern workplace benefits include a supportive team environment, flexible scheduling, and the chance to work in a lively and energetic setting where every day brings new opportunities and experiences.In our team structure, you will work closely with both front-of-house and back-of-house staff, ensuring seamless service for our guests. You’ll report to the Floor Manager, who will provide guidance and support throughout your daily activities. Additionally, you'll have opportunities to collaborate with other departments to enhance the overall dining experience.Embark on this exciting journey with us in the heart of San José, where your passion for customer service will shine!