We are excited to invite applications for the Tealadies role at BMW in Soweto, Gauteng, South Africa. This full-time position offers a unique opportunity to work in a prestigious automotive environment where customer service is paramount. Our company is renowned for its innovation, quality, and advanced technology, making this an excellent environment for individuals eager to make an impact in the automotive industry. As a Tealady, you will be integral to enhancing the customer experience and upholding the high standards associated with the BMW brand.Key ResponsibilitiesProvide exceptional customer service to clients, ensuring they have a positive experience during their visit to the dealership.Manage customer inquiries and complaints efficiently, demonstrating professionalism and a welcoming attitude.Assist in setting up vehicles for customer test drives and ensure they are clean and presentable.Coordinate with sales and service teams to ensure smooth operational flow and enhanced customer satisfaction.Maintain customer records and assist in follow-up communications to build lasting relationships.Participate in team meetings to discuss goals, customer feedback, and opportunities for improvement.Contribute to the overall ambiance of the dealership, maintaining a friendly and inviting atmosphere.Required and Preferred QualificationsHigh School Diploma or equivalent.Proven experience in customer service roles.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Familiarity with automotive industry standards is a plus.Ability to work well in a team-oriented environment.Proficiency in basic computer skills; familiarity with customer management software is advantageous.At BMW, we pride ourselves on fostering a culture of growth and innovation. We offer numerous opportunities for professional development and encourage our employees to participate in ongoing training programs to enhance their skills. Our modern workplace benefits include competitive compensation of ZAR 12,000 per month, a collaborative team environment, and various employee engagement activities. Join us in creating an extraordinary experience for our customers and be a part of our prestigious brand.Our team is structured to promote collaboration across various departments, ensuring that everyone works together to achieve common goals. Reporting relationships are geared towards transparency and open communication, where feedback is valued. This role requires cross-functional collaboration with both sales and service teams, paving the way for a holistic automotive experience for our customers.