As a Sales Team Leader, you will play a pivotal role in driving commercial objectives within the contact center industry, specifically focused on sales through phone and online channels. The company operates in the vibrant district of Santo Domingo, Dominican Republic, and thrives in a dynamic, fast-paced environment where teamwork and innovation are key. Your impact will be significant as you supervise a team of sales promoters, ensuring they meet defined performance indicators and facilitating their professional growth.Key ResponsibilitiesMeet commercial objectives by effectively managing the sales team and ensuring compliance with established conditions and parameters.Guarantee that team members achieve performance indicators (KPIs) through regular monitoring and motivation.Identify areas for improvement in sales processes and implement action plans to support the team's success.Conduct administrative functions including human resources, administration, and quality assurance to support team operations.Create a positive work environment by managing talent retention strategies and fostering team morale.Support coordination efforts to maintain operational efficiency and effectiveness.Actively participate in company events, ensuring the team fulfills its objectives and communicates effectively with internal stakeholders.Required and preferred qualificationsTechnical degree or ongoing university studies in administrative or commercial fields.1 year of experience leading teams in a contact center environment.1 year of experience as a sales advisor, specifically in following up and closing sales.Basic English proficiency, at least reading comprehension.Candidates must reside in the District Nacional area.Willingness to work evening hours (9:00 a.m. to 6:00 p.m. or 9:00 a.m. to 3:00 p.m.).The team operates collaboratively within a structured environment, where team members are encouraged to share ideas and strategies for success. Reporting directly to a Sales Coordinator, the leader will coordinate with various departments including Marketing, HR, and Customer Support to enhance the overall sales strategy.Collaboration across functions is essential, fostering a culture of support and shared objectives between departments to ensure comprehensive sales solutions are executed effectively.Our company offers numerous growth opportunities as we invest in the professional development of our staff. You will thrive in our inclusive culture, characterized by teamwork and innovation. Additionally, we provide modern workplace benefits and resources to support your career advancement.With tools commonly used in this field such as CRM software, performance analytics, and communication platforms, the structure of the sales team emphasizes effective leadership and clear reporting lines to maximize productivity and results.