Job description:Job OverviewWe are seeking a dependable, hands-on individual with a passion for providing exceptional administrative support to join our small, friendly accountancy practice based in Headington, Oxford.If you enjoy staying organised, working with people, and making sure nothing slips through the cracks, you might be just who we need.Key ResponsibilitiesHandle incoming calls and greet clients with a welcoming and professional manner.Welcome and onboard new clients with clear communication and support.Act as a liaison between clients and internal teams.Assist with day-to-day office operations, including supplies, mail and scheduling and general admin support.Maintain and update records and databases.Assist with preparing reports and handling communications.Maintain organised filing systems, both paper-based and digital, to ensure easy retrieval of information and a tidy and professional office environment.Respond to client enquiries and resolve issues promptly.RequirementsA friendly, professional, team-focused attitude.Great communication skills both verbally and written.Strong organisational skills and attention to detail.Good time management skills.A positive approach to problem-solving and capable of adapting to changing priorities.Confident using Microsoft Office (Word, Excel, Outlook).Previous admin experience is a plus, but not essential — we value the right mindset.What You’ll Get:A friendly, relaxed environment where your contributions matter.Opportunities to learn and grow with the role.A supportive team that values balance, humour, and collaboration.Job Types: Full-time, PermanentExperience:Administration: 5 years (required)Work Location: In personJob Types: Full-time, PermanentApplication question(s): Are you comfortable with traveling to Oxford OX3 9AY on a daily basis? (Required)Are you a UK native? (Required) Work Location: In person