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Team Leader and Office Assistant
SWARGA PVT Ltd
Tiruppur, Tamil Nadu, India
₹25,000 / yr
Join our dynamic team in Tiruppur, Tamil Nadu, as a full-time Team Leader and Office Assistant. In this pivotal role, you will facilitate daily operations in a collaborative work environment and ensure a high standard of organization and customer service. As a key driver in the office, your role will impact team productivity and client satisfaction significantly, allowing you to contribute to a successful and thriving company.Key ResponsibilitiesOversee daily office operations and coordinate tasks among team members to enhance efficiency.Lead and mentor a diverse team, ensuring effective communication and teamwork to achieve shared goals.Assist with customer service inquiries, providing timely resolutions and support to elevate customer satisfaction.Manage files and records with precision, ensuring confidentiality and easy access to important documents.Conduct telecalling initiatives to engage with clients and gather valuable feedback.Develop and implement organizational strategies to improve time management and productivity within the office.Collaborate with cross-functional teams to meet project deadlines and deliver successful outcomes.Required and preferred qualificationsBachelor's Degree in a relevant field.Strong leadership skills, with a proven ability to manage and inspire a team.Excellent communication and interpersonal skills for effective customer service and team collaboration.Proficiency in organization, problem solving, and attention to detail.Experience with telecalling and file management is preferred.At least 2-4 years of relevant experience in a similar role.This position is part of a collaborative team structure that values input and innovation. Reporting directly to the Operations Manager, you will engage with various departments, fostering an environment of cooperation and shared objectives. You will also have the opportunity to work closely with senior leadership on strategic projects.As a Team Leader and Office Assistant, you will find numerous growth opportunities within our organization. We pride ourselves on fostering a positive company culture, where teamwork and employee engagement are prioritized. Modern workplace benefits include flexible work hours, opportunities for professional development, and resources for career progression.Join us and be a part of a forward-thinking team that values your contributions and supports your professional aspirations!