We are seeking a dedicated and professional Receptionist/Back Office & Nursing Staff to join our team in Guwahati, Assam, India. This full-time position plays a pivotal role in enhancing the service delivery within our healthcare environment. As a vital link between our clinic and patients, you will contribute to creating a warm and welcoming atmosphere while ensuring efficient back-office operations. Your impact in this role will be instrumental in providing exceptional patient care and support.Key ResponsibilitiesManage patient scheduling, appointments, and medical records.Provide exceptional customer service to patients and visitors, addressing queries and concerns promptly.Assist nursing staff with patient care activities, ensuring a smooth workflow.Maintain cleanliness and orderliness of the reception and waiting areas.Handle phone calls, emails, and other communications with professionalism.Document patient information accurately and maintain patient confidentiality.Collaborate with healthcare teams to optimize patient experience and operational efficiency.Required and Preferred QualificationsB.Sc in Nursing or a related field.Strong communication and organizational skills.Proven customer service experience in a healthcare setting.Exceptional multitasking and time management abilities.Team player with problem-solving skills and attention to detail.Experience in beauty therapy is preferred but not mandatory.Your role will be situated within a supportive and collaborative team environment, allowing you to work closely with both clinical and administrative staff. You will report directly to the Nursing Supervisor and will have opportunities for cross-functional collaboration with other healthcare professionals.We pride ourselves on fostering a dynamic workplace culture where everyone’s contributions are valued. You will be part of an organization that invests in your professional development, offering growth opportunities and modern benefits tailored to support our staff. Join us in making a difference in our patients' lives while advancing your career in healthcare.