We are seeking a meticulous and detail-oriented Cargo and Freight Agent to join our dynamic team. Our company operates in the logistics industry, providing solutions for the transportation and distribution of cargo across various markets. As a contract position based in American Fork, Utah, this role offers an opportunity to work in a fast-paced environment where precise logistics management is paramount. The Cargo and Freight Agent will play a critical role in ensuring timely and efficient cargo movement, ultimately impacting our clients' satisfaction and overall business success.Key ResponsibilitiesCoordinate and manage the shipping and receiving of cargo, ensuring compliance with regulations.Prepare shipping documentation, including bills of lading, invoices, and customs documentation.Monitor cargo movements and update clients and stakeholders on status and any potential delays.Assist in resolving logistics issues and complaints, providing timely and effective support.Collaborate with transportation companies and warehouses to optimize shipping routes and costs.Maintain accurate records and data entry in logistics software systems.Conduct regular analyses of shipping methods and recommend improvements for efficiency.Required and Preferred QualificationsAssociate Degree in Logistics, Supply Chain Management, or a related field.Proven experience in logistics or freight forwarding, ideally 2-4 years in a similar role.Strong understanding of shipping regulations and compliance standards.Proficiency in logistics software and tools.Excellent organizational and multitasking abilities.Strong communication skills, both written and verbal.Certifications in logistics or supply chain management are preferred.Our team is comprised of dedicated professionals who thrive in a collaborative environment. You will report directly to the Logistics Manager and interact with various departments to ensure seamless operations. This role involves cross-functional collaboration with sales, customer service, and warehouse teams to enhance service levels and operational efficiency.At our company, we believe in fostering growth opportunities for our employees. You will have access to a culture that values teamwork and innovation, with modern workplace benefits, such as flexible hours and the potential for professional development through training programs. Join us to make a significant impact in the logistics field while enjoying a balanced and rewarding work environment.for more detail join Mercor and work remotely on exciting projects with top companies.Apply now and complete your AI interview today!