Join our dynamic team as a Retail Training Coordinator in a part-time remote capacity. This role is pivotal in shaping the training experiences of our retail staff across the organization. As a member of a growing company based in Lynn, Massachusetts, you will have the flexibility of working from home while contributing to the professional development of our retail teams. Your impact will be significant, as effective training directly enhances customer service and overall company performance. Key Responsibilities Develop and deliver engaging training programs tailored to various retail roles. Create training materials, including manuals, presentations, and interactive modules. Coordinate training schedules and facilitate onboarding sessions for new employees. Assess training effectiveness through feedback and performance metrics, making necessary adjustments. Maintain regular communication with management and team members to ensure alignment on training objectives. Provide ongoing support and resources to retail staff, fostering a culture of continuous learning. Collaborate with cross-functional teams to understand department needs and integrate training within daily operations. Required and preferred qualifications High School Diploma required; further education in education or training is a plus. Excellent communication and presentation skills. Strong organizational abilities with acute attention to detail. Proficiency in using technical tools and software for training purposes. Ability to manage time effectively and adapt to changing priorities. Demonstrated problem-solving skills and a commitment to customer service. Minimum of 2 years in a training or retail management role preferred. As a Retail Training Coordinator, you will have opportunities for growth as our company expands, with pathways to advance into senior training or management roles. We foster a collaborative company culture that values innovation and teamwork, providing a supportive environment to thrive in your career. Our modern workplace offers flexibility, including remote work options and a focus on work-life balance. Professional development is prioritized, with access to workshops and skill-building sessions. You will be utilizing common tools in the training and e-learning fields, working within a structured team environment, and reporting directly to the Training Manager. There will be ample opportunity for collaboration across departments, ensuring a unified approach to training throughout our organization.