We are seeking a dedicated Pharmaceutical Product Specialist to join our dynamic team in Toronto, Ontario. As a part-time role in the pharmaceutical industry, this position offers the opportunity to work with a well-established company known for its innovative healthcare solutions. You will thrive in a collaborative work environment that prioritizes integrity and excellence in patient care. This role is vital in bridging the gap between products and customers, ensuring that clients receive the highest quality service and support.Key ResponsibilitiesDevelop a deep understanding of our pharmaceutical products to effectively communicate their benefits and applications to diverse stakeholders.Engage with healthcare professionals and customers, providing an exceptional level of service and support while addressing inquiries and concerns.Participate in ongoing training sessions to stay updated on industry trends, new products, and relevant regulations.Collaborate with marketing and sales teams to provide insights on customer feedback and market trends to inform business strategies.Assist in the organization and execution of promotional events and educational programs for healthcare professionals.Maintain accurate records of customer interactions and product inquiries using established CRM systems.Monitor and report on sales metrics and customer satisfaction to manage performance and drive continuous improvement.Required and Preferred QualificationsBachelor's Degree in Pharmacy or a related field.Strong pharmaceutical knowledge, particularly in drug classifications, formulary, and therapeutic areas.Exceptional communication skills to convey complex information succinctly and effectively.Proficient in teamwork, showcasing the ability to work collaboratively with cross-functional teams.Detail-oriented mindset with a strong focus on customer service and satisfaction.Relevant industry certifications and continuing education will be considered an asset.At least 2-3 years of experience in a pharmaceutical or healthcare-related field is preferred.This role offers the chance to grow within a leading company, with various avenues for professional development and career advancement available to you.Our company prides itself on fostering a thriving workplace culture, promoting teamwork, integrity, and innovation. We offer modern workplace benefits to support your work-life balance, including flexible scheduling options tailored to part-time employees.As a Pharmaceutical Product Specialist, you will be using industry-standard tools and software to manage customer relationships and support your daily tasks effectively. You will work within a structured team that includes sales representatives, marketing professionals, and product managers, providing you with a strong support network.This role reports directly to the Regional Sales Manager, and you will frequently collaborate with cross-functional teams to ensure alignment on product initiatives and customer engagement strategies. Your insights will contribute significantly to our overarching business goals and customer satisfaction efforts.