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Internal Sales Support
ZANOGEN INDUSTRIAL KNIVES & BLADES
East Rand, Gauteng, South Africa
Negotiable
Join our dynamic team in the heart of the East Rand, Gauteng, South Africa, where we pride ourselves on delivering exceptional internal sales support that directly contributes to our company's growth and success. As a full-time Internal Sales Support professional, you will play a vital role in maintaining customer satisfaction and streamlining our sales processes. Our collaborative work environment encourages innovation, making a significant impact on our operations and customer relationships.Key ResponsibilitiesAssist the sales team in managing inquiries from customers and provide timely and professional responses.Perform data entry tasks to maintain accurate customer records and sales documentation.Develop and maintain relationships with internal stakeholders to ensure smooth communication across departments.Monitor customer orders and provide updates to clients regarding delivery timelines.Evaluate and analyze sales data to identify trends and improve sales strategies.Organize and prioritize sales leads, ensuring efficient follow-up procedures.Provide customer service support and problem resolution to enhance customer satisfaction.Required and Preferred QualificationsMatric or equivalent qualification.Proven experience in a sales support or administrative role is preferred.Familiarity with CRM software and other relevant sales tools.Strong professional demeanor with excellent communication skills.Detail-oriented with strong organizational and time management abilities.Ability to analyze data and offer insights for improved performance.Minimum 2 years of experience in a similar role is preferred.Our team is structured to foster collaboration and growth, with dedicated roles in sales, marketing, and customer support. You will report directly to the Sales Manager and work closely with cross-functional teams to enhance sales strategies and customer engagement. Collaboration across departments is encouraged to ensure a cohesive approach to tackling challenges and driving results.We pride ourselves on our supportive company culture, where growth opportunities abound. Our modern workplace offers benefits designed to enhance your work-life balance and professional development, ensuring you have the tools and resources needed to succeed in your career.