We are seeking a dedicated and enthusiastic Tellecaller to join our dynamic team in Coimbatore, Tamil Nadu. As a full-time employee in our organization, you will contribute significantly to our sales and customer service efforts, ensuring that our clients receive the highest level of support. This position plays a critical role in fostering customer relations and delivering effective solutions, thereby directly impacting our company's growth and client satisfaction.Key ResponsibilitiesMake outbound calls to potential and existing customers to promote products and services.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring satisfaction.Maintain accurate records of customer interactions and update lead information in the database.Collaborate with the sales team to identify sales opportunities and upsell products.Conduct follow-up calls to ensure customer needs are being met and promote additional services.Gather customer feedback and report insights to improve service strategies and offerings.Achieve individual and team sales targets while adhering to company policies and standards.Required and preferred qualificationsBachelor's Degree in any discipline.Proven experience in telemarketing, sales, or customer service roles.Strong communication skills, both verbal and written.Technical skills related to using CRM software and phone systems.A positive attitude and ability to work in a fast-paced environment.Preferred: Experience with sales analytics tools or customer feedback systems.Preferred: Familiarity with the principles of effective sales strategies.This is an excellent opportunity to be part of a growing company where your contributions will be highly valued. If you're passionate about communication and sales, we encourage you to apply!We take pride in our collaborative and supportive company culture where every team member is encouraged to grow. Our modern workplace offers various benefits, including flexibility, career advancement opportunities, and ongoing professional development programs to ensure you continually improve your skills.The technical environment includes utilizing industry-standard telecommunication tools and CRM systems. You will be part of a cohesive team structure that reports directly to the Sales Manager, with opportunities for cross-functional collaboration with other departments like Marketing and Customer Support to enhance overall customer experiences.Share you resume : [email protected]