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Telecaller - Real Estate
Delcon homes pvt ltd
Patna, Bihar, India
Rs15,000 / mo
Remote
We are seeking a motivated and skilled Telecaller to join our dynamic real estate team in Patna, Bihar. As a key player in our organization, you will be working in a collaborative and fast-paced environment focusing on customer engagement, sales, and support. Your role is critical in driving our business forward and making a positive impact on our clients’ real estate journeys.Key ResponsibilitiesEngage with potential customers through cold calling and follow-up calls to generate leads.Provide exceptional customer service by addressing inquiries, providing information about real estate listings, and guiding clients through the buying or renting process.Utilize effective negotiation and persuasion techniques to close sales and meet monthly targets.Maintain organized records of interactions with customers and update the CRM system accordingly.Collaborate with team members and attend regular meetings to discuss strategies, updates, and share best practices.Identify potential market trends and pass relevant information to management for business development.Monitor and report on customer feedback to improve service offerings continuously.Required and Preferred QualificationsHigh School Diploma is required; relevant certifications in sales or customer service are a plus.Proven experience in sales or as a telecaller, preferably in the real estate sector.Strong communication and interpersonal skills to foster customer relationships.Proficient in using standard office software and CRM systems.Exemplary problem-solving and time management abilities.A minimum of 1-2 years of experience in a telemarketing or sales role is preferred.Our team thrives on a culture of support and growth, promoting a positive workplace where collaboration is key. As part of our organization, you will enjoy various modern workplace benefits such as flexible working hours, opportunities for continuous professional development, and a dynamic team environment.The telecalling function is pivotal within our team structure, as you will work closely with sales executives and management, reporting directly to the Sales Manager. The role involves significant collaboration with the marketing department to align messaging and campaigns effectively and ensure a seamless customer experience.Join us in expanding our impact in the real estate market and contribute to transforming our clients' dreams into reality.