Join our vibrant team as a Telecalling Executive in Coimbatore, Tamil Nadu! In this full-time position, you'll be at the heart of our customer engagement efforts, helping to create positive experiences for our clients. We’re a fast-growing company that values teamwork and innovation, providing a dynamic work environment where your contributions truly matter. As a Telecalling Executive, your role will significantly impact customer satisfaction and retention.Key ResponsibilitiesConduct outbound calls to potential clients, delivering key information about our products and services.Respond to customer inquiries in a friendly and timely manner, ensuring each interaction is positive and helpful.Maintain accurate records of customer interactions, ensuring all details are documented for future reference.Collaborate with team members to meet monthly targets and improve service delivery.Utilize effective time management skills to handle a high volume of calls while providing quality service.Adapt communication styles to cater to diverse customer needs and preferences.Participate in training sessions to enhance product knowledge and improve calling strategies.Required and Preferred QualificationsAny relevant certification in customer service or related fields.Strong skills in customer service, time management, active listening, adaptability, teamwork, and record-keeping.Proficiency in using CRM software and standard office tools.Preferred experience of 1-2 years in a telecalling or customer service role.Our team is composed of friendly and motivated professionals who work collaboratively to achieve our goals. You will report directly to the Telecalling Manager, actively collaborating with the sales and marketing teams to align strategies and enhance customer experiences.We believe in nurturing our employees’ growth. As a Telecalling Executive, you will have ample opportunities for career advancement within the organization. We foster a supportive company culture that values collaboration, encourages open communication, and recognizes individual contributions. Enjoy modern workplace benefits including flexible working hours, a comfortable work environment, and opportunities for professional development through training and workshops.Join us in making a difference for our clients while growing your own skills and career!