We are seeking a motivated and enthusiastic Telecaller to join our dynamic team in Mohali, Punjab, India. As a full-time Telecaller, you will play a crucial role in reaching out to potential customers and providing them with information about our products and services. Your effective communication skills will not only help in lead generation but also ensure a positive customer experience, contributing substantially to the growth and success of our organization.Key ResponsibilitiesConduct outbound calls to prospective customers, clearly presenting our offers to generate interest.Provide accurate information and resolve queries related to products and services.Document customer interactions and maintain a database of calls made and outcomes achieved.Follow up with leads to ensure timely conversion and satisfaction.Collaborate with the sales team to align on target goals and share customer insights.Meet daily and monthly call quotas while striving for high-quality engagement.Stay informed about product updates and industry trends to better serve customers.Required and preferred qualificationsHigh School Diploma or equivalent required.Strong communication and interpersonal skills to engage and build rapport with customers.Proven experience in sales or customer service is preferred.Familiarity with customer relationship management (CRM) tools is a plus.Ability to handle rejections and maintain a positive attitude.1-2 years of relevant experience in telecalling or sales is desirable.In this role, you will be part of a cohesive team that values collaboration and growth. You will report to the Sales Manager, who will provide mentorship and resources to enhance your skill set and performance.The Telecaller position encourages cross-functional collaboration with marketing teams to aid in campaign efforts, ensuring a united approach to customer engagement.We foster a vibrant company culture, emphasizing professional growth with ample opportunities for training and advancement. Our modern workplace benefits include flexible working hours, ongoing professional development programs, and a supportive team environment that celebrates your successes as well as your individual contributions. Come join us and kickstart your career in sales!