We are seeking a motivated Appointment Setter to join our dynamic team in New York City. As a key player in our organization, you will be responsible for initiating contact with prospective clients and scheduling appointments for our sales team. This role operates within the fast-paced environment of a growing company, where your ability to communicate effectively will have a direct impact on our business success. Key Responsibilities Engage potential customers via phone, email, and other communication platforms to identify their needs and set up appointments for follow-ups with the sales team. Maintain accurate records of interactions with prospects in our CRM system, tracking appointment schedules and follow-up communications. Employ strong negotiation and persuasion skills to convert leads into appointments, ensuring potential clients understand the value of our services. Answer questions and provide detailed information about our products and services to generate interest and anticipate customer needs. Collaborate with the sales team to understand specific appointment-setting goals and strategies and report on progress towards these targets. Continuously seek feedback on messaging and communication strategies to improve effectiveness and achieve higher appointment conversion rates. Participate in team meetings to discuss goals, share insights, and contribute to developing the best practices for appointment setting. Required and Preferred Qualifications Proven skills in communication, negotiation, and customer service. No formal education required; however, a background in sales or marketing is a plus. Familiarity with CRM software and tools for lead tracking and management is preferred. Previous experience in an appointment setting, telemarketing, or sales role is an advantage. A strong understanding of customer needs and sales processes. Our team operates in a supportive environment, fostering collaboration and professional growth. You will be part of a vibrant company culture that values innovation and adaptability. The structure consists of a close-knit team focused on achieving collective goals, with clear reporting lines to the sales manager. Cross-functional collaboration with marketing and customer support teams is encouraged to ensure we capture market insights and respond effectively to client feedback. In this role, you'll find numerous growth opportunities, including potential pathways to transition into a sales role. Our modern workplace offers flexible working hours, remote work options, and professional development initiatives tailored to enhance your skills and career trajectory. Join us to make a meaningful impact and help shape the future of our company.