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Service Engineer / Technical Service Engineer
Fashion Dot Young Laser
Coimbatore, Tamil Nadu, India
₹300,000 / yr
We are seeking a dedicated and skilled Service Engineer / Technical Service Engineer to join our dynamic team in Coimbatore, Tamil Nadu, India. In this full-time role, you will be an integral part of our operations, ensuring that our electronic systems are installed, maintained, and repaired to the highest standards. You will have a significant impact on our service delivery, enhancing customer satisfaction and device reliability in a fast-paced and innovative environment.Key ResponsibilitiesConduct thorough installations, configurations, and repairs of electronic equipment.Diagnose and troubleshoot technical issues to ensure optimal performance and efficiency.Provide high-quality technical support via phone, email, or in-person for customer inquiries.Document all service activities, maintaining accurate records of repairs and installations.Collaborate with the engineering team to improve service processes and product designs.Maintain and manage equipment inventory, ensuring adequate stock for repairs and installations.Participate in ongoing training sessions to stay current with the latest technologies and industry practices.Required and preferred qualificationsEducational background: ITI / Polytechnic in Electronics or a related field.Proficient in troubleshooting and technical support for electronic systems.Experience in installation and maintenance of electronic devices.Hands-on experience with industry-standard tools and software.Prior experience of 2-4 years in a similar role is preferred.As a Service Engineer, you will be part of a collaborative team that fosters growth and innovation. You will report directly to the Technical Services Manager and collaborate closely with other engineers and support staff to achieve common goals. Our team values open communication and encourages everyone to share ideas that enhance productivity and service quality.We believe in nurturing talent and provide ample opportunities for career advancement. Our company culture emphasizes support, collaboration, and continuous learning. You'll enjoy a modern workplace with benefits tailored to enhance your work-life balance and professional development, including workshops, training programs, and access to the latest technology in the field.