Join our dynamic team in New York City as a full-time Dynamics CRM Consultant. As a leading player in the technology consulting industry, we focus on delivering outstanding customer relationship management solutions. Our diverse and collaborative work environment fosters innovation, allowing you to make a significant impact on client satisfaction and business efficiencies through advanced Dynamics 365 implementation and support.Key ResponsibilitiesAnalyze client requirements and tailor CRM solutions in Dynamics 365 to meet those needs.Collaborate with cross-functional teams to gather feedback and improve the effectiveness of CRM strategies.Provide technical support and training to staff and clients, ensuring smooth system navigation.Manage project timelines and milestones to ensure timely delivery of projects.Participate in team meetings to discuss progress, challenges, and share best practices.Conduct troubleshooting and problem-solving activities to enhance user experience.Regularly monitor and report on success metrics to measure CRM effectiveness and client satisfaction.Required and Preferred QualificationsMaster's Degree in Business Administration or a related field.Proven experience with CRM systems, particularly Dynamics 365, with a solid understanding of ERP solutions.Strong problem-solving skills and ability to work within a team-oriented environment.Excellent communication skills, capable of conveying technical information to non-technical stakeholders.Relevant certifications in CRM or Dynamics software are preferred.A minimum of 3-5 years of hands-on experience in CRM consulting or technical support roles.Our team thrives in a culture of growth and collaboration. We offer numerous growth opportunities through continual learning and professional development. You will be part of an inclusive workplace where your contributions are valued and recognized.We believe in a modern work environment that provides flexibility and a range of benefits to our employees. Join us to collaborate with talented professionals as we drive innovation and excellence in CRM solutions across various industries!