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Car wash Manager
Torq Studio
Thiruvananthapuram, Kerala, India
₹300,000 / yr
We are seeking a motivated and friendly Car Wash Manager to join our dynamic team in Thiruvananthapuram, Kerala, India. As a key player in our operations, you will oversee daily car wash activities while ensuring excellent customer service and maintaining operational efficiency. This is a full-time position that offers opportunities for growth and development within a supportive work environment. Key Responsibilities Supervise and coordinate the daily operations of the car wash, ensuring standards of quality and service are met. Train, mentor, and manage a team of car wash attendants to enhance their skills in customer service and vehicle care. Monitor customer satisfaction and address any issues or concerns promptly to ensure a positive experience. Manage inventory levels, order supplies, and maintain equipment to ensure smooth operations. Handle scheduling and staffing to ensure adequate coverage during peak hours. Implement and uphold health and safety protocols to promote a safe working environment for both employees and customers. Analyze business performance metrics to identify areas for improvement and increase profitability. Required and Preferred Qualifications High School Diploma or equivalent. Strong communication skills and a commitment to providing excellent customer service. Proven experience in a supervisory role, preferably in the car wash or service industry. Driving experience and a valid driver’s license. Ability to work flexible hours, including weekends and holidays. Familiarity with car wash equipment and operations is a plus. As a Car Wash Manager, you will be part of a supportive team that values collaboration and employee well-being. The company culture is friendly and customer-oriented, focused on delivering high-quality service while fostering a positive work environment. You will have opportunities for professional development and growth as we encourage continuous learning and skill enhancement. In this modern workplace, we offer a range of benefits designed to support your health and work-life balance. This includes flexible scheduling, potential bonuses based on performance, and a welcoming atmosphere that promotes teamwork and mutual respect. Our technical environment is equipped with state-of-the-art washing equipment, and our team structure emphasizes collaboration and open communication. You will report directly to the branch manager and work closely with various team members to achieve optimal outcomes. Cross-functional collaboration is encouraged, allowing for shared ideas and improvements within the service process.