We are seeking a friendly and welcoming Staff member for our Jana Seva Kendra located in Cuttack, Odisha, India. This full-time position plays a crucial role in enhancing the community's access to essential services and resources. As a member of our dedicated team, you will have the opportunity to make a positive impact in the lives of local residents while working within a dynamic and supportive environment.Key ResponsibilitiesProvide excellent customer service to clients visiting the Jana Seva Kendra.Assist in the coordination and delivery of community programs and services.Facilitate effective communication between clients and various service departments.Maintain accurate records of services provided and client interactions.Support the team in organizing community events and outreach activities.Respond to inquiries from the public and direct them to appropriate resources.Contribute to a positive and inclusive atmosphere for all visitors.Required and preferred qualificationsVocational Training or similar certification.Strong communication skills and proficiency in customer service.Previous experience in a community service or support role is preferred.Familiarity with social services and community resource navigation is a plus.Ability to work collaboratively in a team-oriented environment.A caring and approachable demeanor.Our team comprises dedicated individuals who work together to create a welcoming and inclusive space for all community members. Team members collaborate closely with local organizations and government bodies to ensure a seamless delivery of services and support.You will report directly to the Center Manager and collaborate with various stakeholders, promoting an atmosphere of cooperation. There will be opportunities to work with cross-functional teams to enhance community outreach and improve service delivery.As part of our commitment to the growth and wellbeing of our staff, we offer numerous growth opportunities within the organization, encouraging professional development through training and skill enhancement. Our company culture celebrates diversity, inclusivity, and a strong community-oriented spirit, and we strive to maintain a modern workplace with competitive benefits, ensuring our employees feel valued and supported.