We are a dynamic customer support team based in Kolkata, West Bengal, dedicated to providing exceptional service in a friendly and approachable manner. As a Customer Support Executive, you will play a key role in ensuring customer satisfaction and maintaining positive relationships.Key ResponsibilitiesHandle customer inquiries via phone, email, and chat.Provide accurate information about products and services.Resolve customer issues promptly and effectively.Document interactions and feedback.Assist in onboarding new customers.Collaborate with team members to improve service quality.Required and preferred qualificationsHigh School Diploma required.Excellent English communication skills.Prior customer service experience preferred.Our supportive team environment encourages growth and development, with opportunities for skill enhancement and career advancement.