We are looking for a dedicated individual to join our team in Amritsar, Punjab. As a full-time employee in our company, you will be part of a dynamic environment that values customer service and commitment. This role is crucial in ensuring a positive experience for our clients and contributes significantly to our overall success.Key ResponsibilitiesProvide exceptional customer service by addressing inquiries and resolving issues promptly.Maintain effective communication with clients to understand their needs and expectations.Regularly update customer records and service logs to ensure accurate information is captured.Collaborate with team members to streamline operations and improve service delivery.Assist in training new staff members by sharing insights and best practices for customer engagement.Participate in team meetings to discuss service improvement initiatives and gather feedback.Contribute to creating a supportive work environment focused on excellence in customer care.Required and preferred qualificationsHigh School Diploma or equivalent.Strong dedication to customer service.Excellent communication and interpersonal skills.Ability to work independently as well as in a team setting.Prior experience in a customer-facing role is a plus, but not mandatory.Our company fosters a culture of collaboration and continuous improvement, where each member contributes to our mission of enhancing customer satisfaction. You will be part of a small, close-knit team that values hard work and dedication, providing ample opportunities for personal and professional development.We offer a modern workplace that prioritizes employee well-being and job satisfaction, including a supportive atmosphere and team events. Join us to grow your skills and advance your career in a fulfilling role where your efforts directly impact our clients and organization.In this position, you will be utilizing common tools relevant to customer service, allowing for efficient task management and communication. Our team structure is designed to promote open feedback and team synergy, ensuring your contributions are recognized. You will work closely with various departments to provide a seamless customer experience, demonstrating our commitment to excellence.